Watch as Ken Copas presents an overview of GlassHouse's cloud services.

The fifth of seven articles, this article provides a great overview of the order process IT must build in order to provide services that satisfy consumer demands.

This article discusses the trends putting pressure on IT to modernize data center topography. Read now for expert GlassHouse insight.

Explore the challenges of building a private cloud with an emphasis on how certain factors like in-house knowledge of cloud infrastructure and cost advantages are driving its increasingly broad support in the enterprise. Read more now.

Read this article, which discusses enterprise adoption of flash storage to improve application performance and VDI, prominently features GlassHouse's expert insight into how flash storage meets particular customer needs.

In the fourth of seven articles, learn more about how IT must develop simple Ts and Cs for an SLA to be delivered with each service delivery in order to measure/ensure consumer satisfaction against empirical criteria.

This article explores the top reasons that private cloud initiatives fail, and how IT can collaborate with their users to build a successful, holistic solution.

Read this article to review the various data center implementation strategies available (cloud, colo, or in-house), and glean expert insight on the issues surrounding each option.

This article examines cloud evolution and features expert insight from Ken Copas, Cloud Practice Lead at GlassHouse, around the insufficiency of the term “cloud”. Copas explores the idea that the term "cloud" itself is all but meaningless at this point, because the level of complexity of choices has grown so much. "Walking up and saying 'I would like some cloud,' " he says, "is like walking into a restaurant and saying 'I would like some food.' " Read more now.