Every Transom initiative looks at:

Business Interface
GlassHouse consultants facilitate cross-functional communications to integrate the goals of the business units and IT.

Architecture & Engineering
Based on the established goals for the client, analyses, roadmaps and implementation plans are designed and implemented. GlassHouse consultants have deep technical experience to deploy, test and integrate seamlessly.

Process Framework
GlassHouse consultants develop a flexible and efficient process framework to manage the shift from current state to future state, and to keep the environment agile on an on-going basis.

Governance
GlassHouse project managers oversee the full engagement, from start to finish, employing proprietary tools and methodologies to maintain accountability and guarantee success.

Best practices such as ITIL and other industry specific codes are always implemented to ensure compliance and protection.

Metrics & Reporting
How do you determine success?

GlassHouse’s proprietary tools can snapshot your current environment and manage on-going reports and metrics so you always know how you’re performing. Our services span particular tools and technology to a fully outsourced IT environment.

Financial Management
IT is not just a cost center – it’s a driver of business. Cost control means understanding what your service levels are and what it costs you to achieve them at the unit level. It also means relaying that understanding to your customers.