White Paper
A New World of Colocation
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A New World of Colocation

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How IT Can Innovate Without Losing Control
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5 Ways Selective Insourced Managed Services Can Help CIOs on the Road to Operational Maturity

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Essential Steps for Cloud Services Deployment
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One of the key problems contributing to failed attempts at private cloud is the assumption that IT has a better understanding of user needs than users themselves. This legacy mindset is one of the biggest reasons for user dissatisfaction with internal IT, initial cloud service deployment failure, and why public cloud services increasingly encroach on the territory of IT. The good news is that just a small amount of collaboration will go a long way toward increasing satisfaction and success rates. Business-driven initiatives, best-of-breed technologies and the inclusion of service consumers and key stakeholders are all recipes for success in cloud service deployment. With that in mind, here are seven proven strategies for CIOs to employ that will launch companies past legacy shortcomings and into a brand new world of cloud innovation.

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Is Your BYOD Plan Exposing You to Risk
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Many organizations that were early adopters for BYOD (Bring Your Own Device) have come to the realization that a successful BYOD program isn’t as easy as installing hardware and software or executing a plan, no matter how carefully that plan was put together. BYOD 1.0 may not have met expectations, but there are ways to optimize your policies and procedures so they support new technology, increase ROI and satisfaction. In this case, “new technology” means next-generation portable devices that employees want to use, but it also means new evolutions of infrastructure components like cloud servers, storage devices, security measures and network infrastructure.

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Cloud, Colo or In-house
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Read this whitepaper to explore options for your modern data center – in-house, colocation, or cloud services – and how to leverage the benefits of each while maintaining costs and control.

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Article
Slidecast: An Overview of GlassHouse Cloud Services

Watch as Ken Copas presents an overview of GlassHouse's cloud services.

Fourth Key to Brokering IT Services Internally: Advertise the Ts and Cs

In the fourth of seven articles, learn more about how IT must develop simple Ts and Cs for an SLA to be delivered with each service delivery in order to measure/ensure consumer satisfaction against empirical criteria.

Third Key to Brokering IT Services Internally: Create Your Own Menu of Services

In the 3rd of 7 articles, this article discusses factors in building your own menu or service catalog - an IT team must set up a catalog of offerings (understand what end users really want) and tailor their service offerings accordingly.

Big data expected to unlock doors for healthcare

Read this article to explore how industries such as healthcare store and analyze large amounts of data, and how the evolution of big data is complicating matters for IT departments.

How to Recruit the Best Executive Sponsor for an IT Project

This article discusses the critical role that executives outside of IT (those who deal with business concerns), play in enabling an IT project to be successful. Read more to learn who makes the ideal executive sponsor for a given project.