" BT’s data centre strategy is to achieve industry leading levels of resilience while optimising costs and environmental benefits. We are moving to ‘lights-out’ operations, where highly mobile staff can support the company’s data centre estate across the UK rather than having staff resident in each. "
– Harkeeret Singh, Head of Data Centre Strategy BT

"GlassHouse understood the data management challenges we were facing and devised an interim solution to manage our existing backup more effectively with a view to upgrading when data volumes overtook the capabilities of the system. Upon reaching this point, the new backup solution devised and implemented by GlassHouse delivered a 75% improvement in backup performance, reduced backup administration time by half and freed up valuable IT resources to focus on more strategic projects."
– Richard Powell, tactical delivery manager

"There was a lot of hype from vendors who wanted to be involved in the archiving project. In choosing outside vendors for this archiving project, we focused on three components: the technical feasibility, data conversion techniques, and content management options."
– Bill Peldzus, GlassHouse director of storage architecture

"We have benefited from a strong working relationship with the GlassHouse team. The project was groundbreaking for the police service and the support of a company experienced in complex storage and backup networks was crucial to its success and continuity. The achievement of a national level IT system across the country in a matter of a few months is no mean feat and has been a fine example of a public service outfit and private sector companies working together."
– Michael Fickling, Detective Superintendent and Head of Scientific Support

"At SEPATON, we are committed to the success of our customers. With that goal in mind, we have partnered with GlassHouse to implement comprehensive customer support that addresses every stage of data protection through the lifecycle of our products from product installation through product upgrades.”
– Mike Worhach, CEO

This client is one of the largest design and engineering consultancies in the UK. Over the past few years, the client's business has been growing by 80% year over year. Not surprisingly, the data being amassed has added a lot of pressure to their data storage operation. They called in GlassHouse to help them with a storage strategy, technology implementation and to manage two disaster recovery sites. GlassHouse completed a multi-phase storage infrastructure transformation that helped the firm streamline its IT costs and improve service back to its clients.

"I came to Brosco from a much larger business where we had enough people in IT to specialize. We could have people who were Tivoli Storage Manager (TSM) experts," says Briggs. "In this business, despite the high level of competency in my group, they have to know a lot about everything. It's difficult to have the necessary depth of competency about something like TSM when you’re only dealing with it periodically."
– David Briggs,  CIO

This large biotech company headquartered in New England was founded in 1993 with a vision that still drives true today – to transcend the limits of medicine. Working with GlassHouse, this firm was better able to manage their data growth which helped them be compliant with Sarbanes Oxley and FDA requirements along with improving their backup asset utilization rates and augmenting their IT staff.

"It is important that we have an efficient backup service that will grow with the College and its resources. GlassHouse has provided us with a solution, which not only fulfills our needs but also offers us so much more. The new system has reduced the amount of time it takes to back up and is far more cost effective as a result. This means that our services can run more efficiently and that we are ready to face the future with a system that can expand to meet our growing requirements.”
– Rosie Quelch, network manager