Leveraging deep technical, storage and backup services experience as well as in-depth knowledge of market demands, the Senior Consultant (SC), supports the definition of the GlassHouse Services offerings and partners with sales, delivery and clients to drive delivery procedures and support GlassHouse’s ability to achieve booking and revenue targets.

The SC is responsible for the high quality delivery of Professional Services (Strategy Services and Design & Implementation Services) to our clients and works within a designated Practice area within the World Wide Delivery team.

In addition to technical skills, successful candidates must have the necessary consultative skills to be able to communicate at all levels.

EXPERIENCE and KNOWLEDGE

• Experienced professional services/technical consultant to lead pre-sales engagement calls with customers and to deliver engagements sold. 
• Proven experience as a successful technical storage consultant with client relationship management, technical pre-/post-sales experience, and exposure to people management.
• Detailed knowledge of the storage industry and associated emerging trends.  Knowledge of the different GlassHouse services and offerings. 
• Demonstrated technical design and implementation of storage solutions.
• Demonstrated problem-solving skills.

SKILLS & COMPETENCIES

• Area of expertise – 2 x disk based products, 2 x backup products.
• Strong skill level with a niche product (Minimum of 1).
• Ideally one or more of:
  • Symantec Netbackup,
  • Symantec Enterprise Vault,
  • Symantec BackupExec,
  • CommVault Simpana Suite,
  • EMC / Legato Networker.
  • Strong design capabilities (Medium to large engagements) – Technical Design Authority
• Technical ownership of engagement (technically leading the team).
• Strong understanding of markets, opportunities, and competitors as well as business issues and challenges.
• Understanding of the sales and delivery process.
• Strong written and verbal communication skills – ability to deliver effective and persuasive presentations to GlassHouse customers and employees. 
• Excellent consulting and interpersonal skills; proven ability to influence and gain consensus.
• Able to build and maintain long term customer relationships.
• Possess a good business and commercial awareness.
• Ability and willingness to travel as required.

NO AGENCIES PLEASE

To apply for this postion, please email your resume to careers-uk@glasshouse.com referencing this postion in the subject line.