GlassHouse Technologies Blog

Taking a low tech approach to a high tech event
I showed up at the EMC World event with nothing more than my jacket and trusty analog recording device (pen). Not wanting to drag a laptop bag around all day or be distracted by any games installed I figured this was the best way to sample [...]

There are many platforms and requirement metrics to consider when developing a Disaster Recovery (DR) plan and the infrastructure design to support it. The recovery of the compute platform and to what level of performance is usually pushed toward the end because of the metrics involved. A metric that is routinely examined, but is difficult [...]

Nowadays, the economic situation globally is not quite stable. Enterprises are looking for ways to reduce costs and increase efficiency – optimization technologies are considered to be the most important and significant. Enterprise industries are facing a two-sided challenge: store and manage increasing amounts of data while simultaneously reducing the carbon footprint — they are [...]

GlassHouse’s Robbie Higgins RSA Recap

GlassHouse asks: “What did you take away from your session?” Security as a Service – RSA

GlassHouse asks: “What did you take away from your session?” Worst practices in IT Security: RSA

GlassHouse visits the RSA bookstore

MOBOTS (Mobile phone BOTS)-RSA

One Vendor – or Two, or Three or….
In today’s market place, we typically run into two philosophies. Its either a one throat to choke philosophy that seeks advantage through leverage of one point of contact and negotiation, or it’s a choose two and play them off against each other philosophy. Sometimes we find the [...]

Consumers and clients are the lifeblood of any business and good customer service is essential to the growth of a business. Having a Customer Service Support group is an inexpensive way of maintaining customer loyalty and overall customer satisfaction. Gartner estimates it costs four to 10 times as much to capture a new customer as [...]